Refund & Cancellation Policy

We want you to be satisfied with our products and services. This policy explains how refunds and cancellations work for Transcending View Inc.

1. Custom Software & Project Services

Custom development, automation, and integration work is performed specifically for you. Because this work is custom and labor-based:

• Deposits reserve our time and cover work begun; they are non-refundable once work has started.
• If you cancel a project in progress, you are responsible for payment for all work performed up to the cancellation date; any unused, pre-paid balance for work not yet performed will be refunded.
• If we are unable to deliver agreed work and no acceptable resolution is reached, we will refund amounts paid for the undelivered portion.

2. Software (SaaS) Products

• One-time purchases: If a product does not perform substantially as described, you may request a refund within 14 days of purchase by contacting us.
• Subscriptions: You may cancel a subscription at any time; cancellation stops future billing. Payments already made for the current billing period are generally non-refundable, and you keep access through the end of that period.

3. Software Care Plans

Monthly maintenance and support plans may be cancelled with notice before the next billing date. Fees for the current month are non-refundable, and service continues through the paid period.

4. How to Request a Refund or Cancel

Email info@transcendingview.com with your name, the product or service, and your order or invoice details. We will respond within a reasonable time and process approved refunds to your original payment method via Stripe.

5. Contact

info@transcendingview.com · Transcending View Inc · Florida, USA